Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Avaris platform, including the website at avarissuite.com, the Avaris mobile application, and the agent portal at avarissuite.com/app (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms.

1. Eligibility and accounts

The Service is intended for licensed real estate professionals and their staff. You are responsible for keeping your account credentials confidential and for everything that happens under your account. Notify us promptly if you suspect unauthorized access.

2. Subscription and billing

Avaris is offered on a monthly subscription at $79.99 per month, billed in advance through Stripe. Subscriptions renew automatically each month until you cancel. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and we do not refund partial months. Pricing may change with 30 days’ notice to your account email.

3. Acceptable use

You agree not to:

• Use the Service to violate any law or the rights of others.
• Misrepresent your identity, credentials, or affiliations.
• Upload listing data you do not have authority to use.
• Scrape, reverse-engineer, or attempt to extract our source data through automated means.
• Resell or sublicense the Service without our written consent.
• Interfere with, probe, or otherwise stress the Service’s infrastructure.

We may suspend or terminate accounts that violate these terms or that we reasonably believe pose risk to the Service or its users.

4. Your content

You retain ownership of the listing data, photos, and any other content you upload (“Your Content”). You grant Avaris a limited license to host, process, and display Your Content solely to provide the Service to you and the clients you choose to share it with (for example, via a presentation share link). Avaris does not claim ownership of Your Content and does not use it to train third-party AI models.

5. AI-generated output

The Service uses third-party AI models (Anthropic Claude) to generate CMAs, presentation copy, and other narrative content from the data you provide. AI-generated output is a working draft, not professional advice. You are responsible for reviewing it for accuracy, compliance with MLS and brokerage rules, and suitability for your client before sharing or acting on it. Avaris does not warrant that AI-generated output is accurate, complete, or compliant with any law or professional standard.

6. E-signature agreements

The Service integrates with DocuSign to facilitate listing agreement signing. Any executed agreement is between you and your client. Avaris is not a party to that agreement, does not provide legal advice, and is not responsible for the legal effect, enforceability, or compliance of any document sent through the Service. Consult a licensed attorney for jurisdiction-specific legal questions.

7. Service availability

We work to keep the Service available, but we do not guarantee uninterrupted operation. The Service may be unavailable from time to time due to maintenance, third-party outages (including our auth, billing, AI, mapping, and e-signature vendors), or events outside our control.

8. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access for material breach of these Terms, non-payment, or to comply with the law. On termination, your right to use the Service ends; sections that by their nature should survive (intellectual property, disclaimers, liability limits, governing law) will survive.

9. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. You use the Service at your own risk.

10. Limitation of liability

To the maximum extent permitted by law, Avaris and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or business opportunities, arising out of or related to your use of the Service. Our aggregate liability for any claim arising out of or related to the Service will not exceed the amount you paid Avaris in the twelve months preceding the claim.

11. Governing law

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Utah, and you consent to personal jurisdiction there.

12. Changes to these Terms

We may update these Terms from time to time. For material changes we will notify you by email or in-app notice before the change takes effect. Continued use of the Service after the effective date constitutes acceptance.

13. Contact

Questions about these Terms? Reach us at hello@avarissuite.com.